In spite of the convenience of purchasing online, there is always the risk that you won’t receive the item you ordered. There is a lot of evidence to suggest that even the most ideal internet buying experience can go wrong. You can find some of them here.
Compared to other people, this woman’s face mask seemed rather puny. It’s tough to get a sense of the big picture sometimes. You, like most others, would likely assume that the mask would fit a standard human face if you saw only an image of it with no context for size. Why would anyone need such a tiny mask?