Uber Driver
“I don’t have a car, so Uber is my main mode of transportation to get to work. This morning, I requested an Uber a half hour before I had to be there and the pickup was supposed to take less than five minutes. But, for some reason, my Uber driver kept going around in circles. He ended up calling me asking for directions and I was telling him exactly where he needed to go.
But he just wasn’t listening. At that point, I was irritated and asked if there was a way he could cancel because I was going to be late. He said he couldn’t, and ended up finding his way to my apartment at the time I was supposed to be at work. He kept apologizing and I would mumble, “It’s fine, I just need to get there.”
He ended up taking me to another store that was on the way and asked “This is it, right?” It took all of my patience not to just blow up at that point. I calmly gave him the directions to the actual store I work at and just told him to please listen to the GPS. We finally get to my job and I’m nearly 20 minutes late. I muttered, “Thanks,” got out, and bolted to the office to clock in.
An hour or so into my shift, one of my managers came up to tell me that my Uber driver has been harassing the people in the front of the store, trying to get a hold of me or my manager to take fault and apologize for my being late. He tried four or five separate times to come inside. An hour later, a different manager lets me know that the driver is now blowing up the store’s phone and begging to speak to me.
My manager suggested that I not leave alone that night, and that I be on the lookout in case he came back. I contacted Uber support multiple times to let them know. You wanna know what they did about it? They gave me a three-dollar credit! I made sure to give him a one-star rating so that I wouldn’t get him as a driver again, but it’s just scary to think that he knows where I work and live.”
