The Experience Is Immersive
We’ve already seen that the people who work in the Disney parks have a few rules to uphold, but we bet you didn’t know that you can’t actually call them “employees.” The people who work here prefer to call themselves “cast members,” and you will only ever find them calling the people who visit the parks their “guests.”
The main reason for this is because they see the parks as an immersive theatrical experience, and it’s their job to make sure that the whole thing seems as authentic as possible.
They do this by dressing up in their outfits, donning their amazing voices, and becoming the characters that we know from the movies. However, you never want to hear a cast member calling you a “real guest.” This means that they think you are rude and that you’ve done something to irritate them.